Consumer Assistance Council

We'll Fight For YOU!!

Thanks for your donation to help
cover our expenses. 

Complain

If you are having a problem with any type of purchase, whether from a local business, a national company or online, we may be able to help you.

Please submit your complaints to the Massachusetts Attorney General’s Office. You can call their Consumer Hotline at (617) 727-8400 or file your complaint online by clicking this link.

Advise

Trained volunteer counselors are available to discuss your complaint by phone. We offer a free, voluntary mediation service and advocacy service. The CAC works in close
cooperation with the Massachusetts Attorney General’s Office, which assigns cases to us.

Community Education

We offer free educational programs to community

organizations  on Identity Theft, Cyber scams, 

and many other consumer protection issues.

  • Auto
  • Housing
  • Retail
  • Trades
  • Professional Services
  • Debt Collection
  • Data Privacy

Bruce Blackwell, Executive Director

These are among the many complaint areas handled by the CAC.

The CAC is an independent, non-profit agency that works in cooperation with the Massachusetts Attorney General’s Office