Trained counselors are available to discuss your complaint by phone. We offer a free, voluntary mediation service. We will show you how to file your complaint with the Massachusetts Attorney General’s Office, with which we work in close cooperation and which gives us our cases.
We offer free educational programs to community organizations on Identity Theft, Cyber scams, and many other consumer protection issues.
Please submit your complaints to the Massachusetts Attorney General’s Office. You can call their Consumer Hotline at (617) 727-8400 or file your complaint online by clicking this link.
Auto
Housing
Retail
Trades
Professional Services
Debt Collection
Data Privacy
Bruce Blackwell, Executive Director
These are among the many complaint areas handled by the CAC.
The CAC is an independent, non-profit agency that works in cooperation with the Massachusetts Attorney General’s Office