Cape Cod & the Islands 

Assistance Council


If a homeowner is approved, funds will be provided to their mortgage servicing company (the company that collects mortgage payments) and applied to the borrower’s mortgage loan. The goal of HAF is to prevent foreclosures and displacements of eligible homeowners. More:

"Buy now, pay later,” the hottest trend in retail, can be either a convenient option for shoppers or a trap. “People are often overly optimistic regarding their plans and ability to pay down debt and they assume they will save more and spend less in the future and yet that often does not happen,” says an analysis by BEworks, a management consulting company specializing in behavioral economics. Such people can incur costly late charges.

On Dec. 16, 2021, the Consumer Financial Protection Bureau issued orders for information to five companies in the space: Affirm, Afterpay, Klarna, PayPal and Zip. I asked the companies for their reaction. Affirm said it doesn’t charge late fees. Afterpay and Klarna said they “pause” accounts from future purchases if a payment is late. PayPal said it ended late fees globally Oct. 1. Zip said it “will continue to prioritize regulatory compliance.”" MORE:

The COVID-19 pandemic has made it difficult for many people to cover their housing costs. Help is available. The CFPB’s Rental Assistance Finder can help Spanish-speakers find a local rental assistance program.

Please visit our new Spanish-language Rental Assistance Finder.

It’s also available in English.

Additionally, our digital toolkit for media, intermediaries, and other stakeholdersprovides the most up-to-date information and resources that you can share with struggling renters about rental assistance.

Thank you,

Consumer Financial ProtectionBureau

Consumer Assistance Council

149 Main Street

Hyannis, MA 02601 

Phone: 508-771-0700

Monday - Friday: 9am-3pm

The Consumer Assistance Council works in cooperation with the Massachusetts Attorney General. We are a non-profit organization.