The Consumer Assistance Council offers a Consumer Complaint Form provided by the Massachusetts Attorney General. You may download one here and complete it at home. NOTE: This is a special kind of PDF form which allows you to use your desktop computer to fill it out. When done, please “SaveAs” with your own name in the file name, then print and mail it to:
Office of the Attorney General
Consumer Advocacy Division
One Ashburton Place, 18th floor
Boston, MA 02108
Please do not mail it to our office as it will delay the processing of your complaint.
If you require assistance, we are happy to help you.
For the fastest response, you should file your complaint online using this MA form.
Consumer Assistance Council
Main Office
444 Waquoit Highway, Suite 5
East Falmouth, MA 02536
Phone: 508-771-0700
Monday - Friday: 9am-3pm
Consumer Assistance Council
Mid/Lower Cape Office:
411 Route 6A
Yarmouth Port, MA 02675
508-774-6371
Monday - Friday: 9am-3pm